A pensioner who accidentally paid £2,700 for Oasis tickets at Wembley next year is set to receive a full refund.
Elizabeth Buxton, 79, from Houghton Regis, Bedfordshire was attempting to buy tickets for her granddaughter to go to one of the huge reunion shows from the Britpop band that are due to take place in July, August and September 2025.
She was under the impression she was buying two tickets worth £90 each from the secondary ticket marketplace Gigsberg, but unbeknownst to her, she had in fact signed up for two tickets at £1,100 each plus fees (via BBC).
The only official resale platforms for the Oasis Live ‘25 dates are Ticketmaster and Twickets, but Mrs. Buxton saw tickets on Gigsberg and successfully purchased two of them, just at a much higher price than she intended.
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Gigsberg said it ordinarily only issues refunds for cancelled events or missing tickets, but after Mrs. Buxton went public with her situation, the company agreed to “make an exception” and fully refund her.
Recalling her horror at discovering how much she had paid, Mrs. Buxton said: “I looked at my phone and saw £2,700 was pending from my bank account. I don’t know how it even happened. It’s actually devastating, to put myself in debt for that amount of money.”
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“My granddaughter went ballistic. She said, ‘Nan I know you were thinking of me, but you should never have done that,'” she added.
After the initial tickets sold out, Oasis warned fans that “people attempting to sell tickets on the secondary market” will have them “cancelled by the promoters”.
“We have noticed people attempting to sell tickets on the secondary market since the start of the pre-sale. Please note, tickets can ONLY be resold, at face value, via Ticketmaster and Twickets,” they wrote.
Mrs. Buxton is far from the only one to have had a difficult experience with the Oasis ticket sale, with many fans finding they were being priced out by the use of dynamic pricing, which allows prices to go up or down without warning based on demand.
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Culture Secretary Lisa Nandy called for a review into the controversial practice, and Prime Minister Keir Starmer called the price hikes “depressing”, while the issue is now set to be investigated by the Competition and Markets Authority, the Irish government and the Eiuropean Commission.
Some experts have also claimed that Ticketmaster may have breached consumer protection law by not warning Oasis fans about their use of dynamic pricing.
The band issued a statement on the fiasco, saying they were unaware that the ticket prices would increase so drastically.
“It needs to be made clear that Oasis leave decisions on ticketing and pricing entirely to their promoters and management, and at no time had any awareness that dynamic pricing was going to be used,” they said in a statement.
“While prior meetings between promoters, Ticketmaster and the band’s management resulted in a positive ticket sale strategy, which would be a fair experience for fans, including dynamic ticketing to help keep general ticket prices down as well as reduce touting, the execution of the plan failed to meet expectations. All parties involved did their utmost to deliver the best possible fan experience, but due to the unprecedented demand this became impossible to achieve.”
The band have also announced “a small step towards making amends for the situation” with “a special invitation-only ballot ticket sale strategy” for two new Wembley gigs on September 27 and 28.
Oasis’ full upcoming 2025 reunion tour dates are:
JULY 2025
4 – Cardiff, Principality Stadium (SOLD OUT)
5 – Cardiff, Principality Stadium (SOLD OUT)
11 – Manchester, Heaton Park (SOLD OUT)
12 – Manchester, Heaton Park (SOLD OUT)
16 – Manchester, Heaton Park (SOLD OUT)
19 – Manchester, Heaton Park (SOLD OUT)
20 – Manchester, Heaton Park (SOLD OUT)
25 – London, Wembley Stadium (SOLD OUT)
26 – London, Wembley Stadium (SOLD OUT)
30 – London, Wembley Stadium (SOLD OUT)
AUGUST 2025
2 – London, Wembley Stadium (SOLD OUT)
3 – London, Wembley Stadium (SOLD OUT)
8 – Edinburgh, Scottish Gas Murrayfield Stadium (SOLD OUT)
9 – Edinburgh, Scottish Gas Murrayfield Stadium (SOLD OUT)
12 – Edinburgh, Scottish Gas Murrayfield Stadium (SOLD OUT)
16 – Dublin, Croke Park (SOLD OUT)
17 – Dublin, Croke Park (SOLD OUT)
SEPTEMBER 2025
27 – London, Wembley Stadium
28 – London, Wembley Stadium
Oasis’ 1994 classic debut album ‘Definitely Maybe’ returned to Number One yesterday (September 6), their first chart topping album in 14 years. It came on the occasion of the album’s 30th anniversary reissue. ‘Live Forever’ and ‘Don’t Look Back In Anger’ both re-entered the Top 10 on the Singles Chart, with ‘Wonderwall’ landing at Number 11.